LABELLE LIGHTS FAQ’S:
What is LaBelle Lights?
LaBelle Lights is an outdoor holiday light show featuring over a million lights displayed in festive displays to bring joy to the holiday season. Families and groups can enjoy this wholesome activity to escape the stresses of the holidays and create a yearly tradition!
Where is LaBelle Lights located?
LaBelle Lights is located at 14 Route 111, Derry, NH 03038. Click here for directions.
When is LaBelle Lights open?
LaBelle Lights is open from November 14 until January 7, Tuesday through Sunday, from 4:30 pm to 9:30 pm. The show is closed on Mondays, Thanksgiving Day, Christmas Eve, and Christmas Day.
*Note that LaBelle Lights is open regardless of weather, unless it is severe and roads are not passable.
How much are LaBelle Lights tickets?
- $18 (Wednesday-Sunday)
- $9 (Twinkle Tuesday)*
Seniors (Ages 65+):
- $12 (Wednesday-Sunday)
- $6 (Twinkle Tuesday)*
Children (Ages 4-12):
- $8 (Wednesday-Sunday)
- $4 (Twinkle Tuesday)*
Children (Ages 3 and under):
*Twinkle Tuesday Ticket Deal: Discover the magic of Twinkle Tuesday at LaBelle Lights! Enjoy a special 1/2 price discount on tickets every Tuesday. It’s your chance to experience our enchanting displays at a discount. Don’t miss out on this fantastic deal to brighten up your Tuesday nights!
How do I purchase tickets, and when can I visit?
We recommend purchasing tickets online to expedite your entry to LaBelle Lights. Tickets are the same price when bought online or bought upon entry.
When purchasing tickets, you will be asked to choose a time-slot for when you and your party plan to arrive. You may check-in anytime within the hour time-slot you booked for, and will have unlimited access to the walking path after checking-in on your booking date. If you happen to arrive before/after the time slot you originally booked, no worries at all – you will still be able to successfully check in!
What is your cancellation policy?
All LaBelle Lights ticket purchases are final and non-refundable. Any unused tickets will be considered “expired” when the LaBelle Lights season ends on January 7th, 2024.
Due to a change of plans, I won’t be able to attend on the date I got tickets for. Can I use my tickets on another date?
If you need to reschedule your visit after purchasing, your same tickets will still be valid for any other date or time that Labelle Lights is open through January 7.
The only exception is if you purchased a Twinkle Tuesday discounted ticket, you will only be able to attend LaBelle Lights on another Tuesday.
Can I transfer my tickets to another person?
Yes! Tickets can be transferred to another person by forwarding them via email or by printing them.
What if the date I want to attend is sold-out?
If the date you want is sold out, you can join a waitlist to be notified of ticket availability as its unlikely tickets will become available. We recommend choosing an alternate date for LaBelle Lights.
How do I find my ticket?
After you purchase online tickets, you will receive your ticket(s) via email, provided you accurately enter your email address. Our staff will scan the code(s) on your ticket(s) during check-in.
I’ve lost my ticket; what do I do?
If you can’t find your tickets, go to the LaBelle Lights event page HERE, click “Contact the Organizer,” and then “Resend my tickets” and follow the prompts.
Can I give LaBelle Lights tickets as a gift?
You can purchase tickets online using your or the recipient’s email address. You can also print out the ticket for physical gift-giving.
I want to organize a large group to attend. Can I get a discount?
For information about groups of 50 or more, contact Stephanie Fournier at email@example.com for discount information.
SEVERE WEATHER CANCELLATION
What happens if LaBelle Lights is closed due to weather on the day I purchased a ticket for?
If severe weather is predicted, LaBelle Lights may delay opening or close for the evening. Ticket holders of that day will receive emailed instructions to reschedule their visit to a different date.
Follow us on social media for real-time updates.
ONSITE LOGISTICS WHEN YOU ARRIVE
Is there parking at LaBelle Lights?
Yes, parking is free and plentiful. Handicap-accessible spaces are marked.
How do I check in?
Check-in for LaBelle Lights is at the LaBelle Winery Tasting Room Barn, located at the back of the LaBelle Winery campus and steps away from the parking area.
Is LaBelle Lights wheelchair and stroller accessible?
The LaBelle Lights path is wheelchair and stroller accessible, but there could be exceptions on any given day, primarily due to weather.
Upon arrival, those with mobility challenges can speak with LaBelle Lights staff about areas to avoid or alternative paths.
May I Bring my pet to LaBelle Lights?
Pets are not allowed at LaBelle Lights. Thank you for your understanding.
Are there restrooms at LaBelle Lights?
Yes, please ask any LaBelle staff member for directions to the nearest restroom.
How Should I Dress to Attend LaBelle Lights?
LaBelle Lights is an outdoor walk. Wear slip-resistant boots and appropriate cold-weather attire.
FOOD AND BEVERAGE OPTIONS
What are my food and beverage options when visiting LaBelle Lights?
LaBelle Lights offers a variety of food and drink options, including alcoholic and non-alcoholic beverages, hot chocolate, and grab-and-go snacks.
Adjacent to LaBelle Lights is Americus restaurant, which serves a fully plated dining menu and has both restaurant and bar seating. We recommend making a reservation ahead of time. Click here to make a dining reservation at Americus.
Can I bring food and beverages to LaBelle Lights from home?
Unless purchased at LaBelle Winery’s Tasting Room, Americus Restaurant, or LaBelle Market, food and beverages are not allowed on the LaBelle Lights tour, except for infants, young children, or those with special dietary needs.
ADDITIONAL QUESTIONS? CONTACT US!
Who can I contact if I have additional questions or can’t find the answer I was looking for?
Call us at 603-672-9898, ext. 106.